Privacy Policy

Effective Date: January 1, 2026

This Privacy Policy describes how PT. Erka Agro Niaga ("Erka Agro", "we", "us") collects, uses, and protects personal information provided through our website (erkaagro.com) and related communication channels.

Information We Collect

We may collect the following types of information when you interact with our services:

• Contact information (name, email, phone, company name)
• Business requirements (product, quantity, destination, packaging)
• Website usage data (pages visited, browser type, general location)

How We Use Your Information

Your information is used to:

• Respond to product inquiries and quotation requests
• Coordinate export orders and shipments
• Improve our website and communication

Data Protection

We take reasonable measures to protect your personal information. Your data is not sold to third parties. Information may be shared with logistics partners, testing laboratories, or government authorities as required for export compliance.

Contact

For privacy-related inquiries, please contact us at sales@erkaagro.com.